Customer Relationship Management
Manage customer profiles, segments, and engagement
Total Customers
3
Gold+ Members
1
Avg LTV
Rs. 23,833
Avg Order Value
Rs. 1,602
Customer Segments
new
256 customers
Avg Spent: Rs. 8,500
Avg Orders: 5.0
Retention: 45%
returning
2620 customers
Avg Spent: Rs. 28,000
Avg Orders: 18.0
Retention: 88%
high_value
542 customers
Avg Spent: Rs. 55,000
Avg Orders: 32.0
Retention: 95%
at_risk
542 customers
Avg Spent: Rs. 12,000
Avg Orders: 8.0
Retention: 35%
vip
325 customers
Avg Spent: Rs. 75,000
Avg Orders: 45.0
Retention: 98%
inactive
1084 customers
Avg Spent: Rs. 8,000
Avg Orders: 5.0
Retention: 15%
Top Customers
| Customer ID | Level | LTV | Orders | Engagement |
|---|---|---|---|---|
| cust_1 | GOLD | Rs. 45,000 | 28 | |
| cust_2 | SILVER | Rs. 18,000 | 12 | |
| cust_3 | SILVER | Rs. 8,500 | 5 | |